If you've come here to report a problem with HotCat, please notice that it will be much easier for us to help you if you give a detailed description of your problem. Just stating "it doesn't work" doesn't help us much to help you.
| Hints on how to report a problem
|
- Be specific. Do tell what exactly doesn't work. Do you see the "(+)"/"(–)"/etc. links after the categories? If not, say so. Otherwise, what exactly isn't working when you click those links? Are you getting suggestions when trying to add or change a category? Can you save? If you can save, is the edit saved correctly?
- Does the problem appear on any page, or only on specific pages? If the latter, which ones?
- What skin (vector, monobook, modern, other?) are you using? What browser, including its version, and what operating system are you using?
- Most browsers have some "error console" window where they display error messages if and when something goes wrong. Take a look at your browser's error console. Are there any JavaScript-related messages? If so, what do they say?
Telling us these things already goes a long way at finding the root of the problem. If you omit this information, chances are that we'll have to ask you about it anyway later on.
|
