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OTRS Noticeboard
Welcome to the OTRS noticeboard

This page is where users can communicate with Commons OTRS volunteers, or OTRS volunteers with one another. You can request permissions verification here, or anything else that needs an agent's assistance. This page is multilingual — when discussing tickets in languages other than English, please make a note of this and consider asking your question in the same language.

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Файл:Косенко Віталій Анатолійович.jpgEdit

Помогите пожалуйста с этим файлом https://commons.wikimedia.org/wiki/File:Косенко_Віталій_Анатолійович.jpg, мне разрешили им пользоваться, но я так понимаю письмо от автора так и не пришло, а прошло уже пару лет, как мне сохранить его? Отсюда https://www.youtube.com/watch?v=jPJOF3fhe28 видео общедоступное. DENAMAX (talk) 00:29, 2 March 2018 (UTC)

Письмо от автора пришло, но автор не ответил на встречный вопрос, не подтвердил, что он является автором, поэтому разрешение не было выдано. Автору было предложено, на выбор:
  • Разместить свой почтовый адрес, хотя бы временно, на своём сайте или в открытом профайле любой соцсети, прислав нам ссылку.
  • Прислать разрешение с другого адреса, который будет явно связан с автором.
  • Прислать (фото)копию любого документа.
  • Временно изменить лицензию для видео со Standard YouTube License на Creative Commons на период проверки.
Это всё можно сделать до сих пор, и тогда файл может быть восстановлен. Анастасия Львоваru (ru-n, en-2) 14:25, 6 July 2018 (UTC)

2007040710013293Edit

Can somebody pelase check out ticket:2007040710013293 and see if it is a legit ticket, since it has been added in plaintext by Céréales Killer in 2007 on the followig files:

I'm currently at work, and don't want to open OTRS. --Jonatan Svensson Glad (talk) 09:02, 21 May 2018 (UTC)

  • @Josve05a: it's a real ticket but it appears to contain no actual license. It's a shame, because it could probably have been fixed at the time. Storkk (talk) 09:24, 21 May 2018 (UTC)
    • @Storkk: Would you agree that it would be appropriate to tag these with the appropriate "OTRS recieved (but insufficient)" tag? --Jonatan Svensson Glad (talk) 17:48, 21 May 2018 (UTC)
      • @Josve05a: Not sure there's much point, given the ticket is 11 years old... but it might be worth a shot if a francophone user wants to reply to that ancient ticket, and see if the film studio wants to specify a free license. Storkk (talk) 17:56, 21 May 2018 (UTC)
    @Josve05a, Storkk: Apparently sending the email failed:
          A message that you sent could not be delivered to one or more of its
          recipients. This is a permanent error. The following address(es) failed <omissis>
But original copyright holder said "libre de droit", which is equivalent to our "public domain". --Ruthven (msg) 07:17, 4 June 2018 (UTC)

Likely fraudulent permission provided to OTRSEdit

https://commons.wikimedia.org/w/index.php?title=User_talk:Patrick_Rogel&diff=303316812&oldid=303033528

@Ganímedes: File:Mallu actress.jpg may appear to be available on http://reshmamalluactress.blogspot.com/2018/05/datemay12005-this-work-is-free-of-known.html with CC0 ("License to use Creative Commons Zero - CC0. You are free to use for many purposes without worrying issues licenses because this picture is TRUE FREE.", it's just dripping with sarcasm), but the date on the site ("SUNDAY, MAY 1, 2005") seems to have been faked (as the URL says 2018/05), the blog has no other posts, the author is claimed to be "Mike Dichen" (but what does a G+ profile prove?) and the photo as shown there is cropped, Tineye finds the uncropped photo in various places, none of which seem to be the actual source. It looks like a magazine scan to me (because of the colors) but I can't prove that.

https://3.bp.blogspot.com/-hZlmQyR5DgM/WwhQEw6pipI/AAAAAAAAAlI/K-x-3GwtUngIsMDpR4vPPWihjSIs21HhwCLcBGAs/s1600/IMG_20180525_233235.JPG should also raise some eyebrows. - Alexis Jazz ping plz 16:01, 27 May 2018 (UTC)

Thanks. I didn't proceed yet, and now I'm waiting for you comments. Regards. --Ganímedes (talk) 19:31, 27 May 2018 (UTC)

Soubor:Show_Ivan_with_the_drawing_by_Pavel_Rampir_of_the_Alsterufer_attack.jpgEdit

Hi,

id like to ask about waiting for approval of photo on page: https://cs.wikipedia.org/wiki/Ivan_Otto_Schwarz File: Show_Ivan_with_the_drawing_by_Pavel_Rampir_of_the_Alsterufer_attack.jpg.

Thansk to answear.

VW —Preceding unsigned comment was added by 46.135.99.99 (talk) 13:05, 4 June 2018 (UTC)

@Viki80: The only ticket I can find which mentions "Alsterufer" is Ticket:2018041210013299, but that is resolved and doesn't mention the filename above. Do you have a ticket number? Looking further re File:Ivan Otto Schwarz.jpg (which may be the same photo), we have been waiting since 19 January for permission from artist Pavel Rampir in Ticket:2018011610010147. While we wait, would a bust or headshot crop of the latter file suffice? That would be a vast improvement over File:Ivan Otto Schwarz.png.   — Jeff G. ツ please ping or talk to me 13:21, 4 June 2018 (UTC)
@Jeff G.: Email has not been delivered from artist Mr. Rampir yet? Is It possible to load this photo again? Thx to answear VW.
— Preceding unsigned comment added by Viki80 (talk • contribs) 19:50, 7 June 2018‎ (UTC)
  • Signing your posts on talk pages is required and it is a Commons guideline to sign your posts on deletion requests, undeletion requests, and noticeboards. To do so, simply add four tildes (~~~~) at the end of your comments. Your user name or IP address (if you are not logged in) and a timestamp will then automatically be added when you save your comment. Signing your comments helps people to find out who said something and provides them with a link to your user/talk page (for further discussion). Thank you.   — Jeff G. ツ please ping or talk to me 01:35, 8 June 2018 (UTC)
@Viki80: I replied to the ticket.   — Jeff G. ツ please ping or talk to me 01:35, 8 June 2018 (UTC)

Ticket #2018062010007572 (Bob Reis from Anything Anywhere)Edit

Bob Reis from the website Anything Anywhere has sent an e-mail to the Wikimedia OTRS team giving permission for a few very specific pages on his website, due to the nature of his website (being a commercial business) I had made a deal with him that I would ask permission per page (or pages) and that he would evaluate permission to be released under free licenses based on several circumstances, usually if I would also use some of his images in a Wikipedia article and kept him up to date on it, the licenses however are free for re-use but as I would ask him separately per a number of pages I prefer that if an OTRS template for uploading his images would be created that it would be something alongside Template:Anything Anywhere1 so it could leave room for a future Template:Anything Anywhere2. I know that the backlog is 99 (ninety-nine) days so I have no hurry with this ticket being processed (also I am working on several huge projects on Wikipedia and have to import images from earlier tickets anyhow), however when it is processed could the agent who processed the ticket leave a message on my talk page with the template I should use for every upload? --Donald Trung 『徵國單』 (No Fake News 💬) (WikiProject Numismatics 💴) (Articles 📚) 20:06, 24 June 2018 (UTC)

Oh yeah, these separate templates for separate permissions should probably all organise into the same maintenance category (Category:Media contributed by Bob Reis (Anything Anywhere)) if possible so they can be grouped together, but as the permission will essentially be either per page or per group of pages each ticket should have its own template. --Donald Trung 『徵國單』 (No Fake News 💬) (WikiProject Numismatics 💴) (Articles 📚) 20:35, 30 June 2018 (UTC)

My mother's photosEdit

Question: my mother has given me the right to publish any of her photos that I see fit to upload to Wikipedia. I just received notice that some of these photos need OTRS verification - is there a quick way for her to authorize me to publish her photos? Maybe an OTRS template? That way I wouldn't have to go through the time wasting OTRS process for every upload. Thanks, mr.choppers (talk)-en- 00:57, 27 June 2018 (UTC)

@Mr.choppers: Yes, we can make a template for her work. Once you have an approved ticket for her work, you can mention this to the approving agent.   — Jeff G. ツ please ping or talk to me 03:05, 27 June 2018 (UTC)
  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ciell (talk) 17:53, 14 August 2018 (UTC)

Doktor ProninEdit

Hi, Doktor Pronin (talk · contribs) added several OTRS permission to posters, but they doesn't seem to be a member of the OTRS team. Can someone speaking Russian verify please? Thanks, Yann (talk) 13:15, 3 July 2018 (UTC)

Pinging @Rubin16.   — Jeff G. ツ please ping or talk to me 15:29, 3 July 2018 (UTC)
In my opinion there should not be {{OTRS ticket}} as far as the permission is published on the site. It was a GNU GPL permission in the conversation for all the site, and in my opinion there is a small problem in the fact that Doktor Pronin writes that he's the only author, but in fact he's only the right's owner. Anyway, with the permissionon the site it's not a problem of OTRS. Анастасия Львоваru (ru-n, en-2) 14:19, 6 July 2018 (UTC)

cover illustration of San Fransisco OracleEdit

Hello!

Who are the right holders of San Fransisco Oracle cover illustrations? Who do I need to ask for permission/license to publish those? Wikimedia claims to have received an e-mail from the copyright holders. Who are they? How can I contact them? —Preceding unsigned comment was added by 213.243.141.66 (talk) 08:54, 13 July 2018 (UTC)

Where do you see this claim?   — Jeff G. ツ please ping or talk to me 12:03, 15 July 2018 (UTC)

CopyrightEdit

Ticket:201807161000​1271

This is the number of ticks sent by the owner of the copyright for all articles on the subject Miloš Ćorlomanović. I hope I'm in a good position. Thank you.Crnizmaj (talk) 05:27, 16 July 2018 (UTC)

@Crnizmaj: I can't find any ticket with that number. Please double-check that you have the correct ticket number. Guanaco (talk) 05:38, 16 July 2018 (UTC)
@Guanaco: Not possible! It's certainly a proy that he got from a bot. He sent me directly your mail that came from your bot. Two ticket numbers arrived because two messages were sent, the other through this OTRS system.Crnizmaj (talk) 05:51, 16 July 2018 (UTC)

Ticket: 2018071610001271 Ticket: 2018071610002403

Sometimes the ticket-number links don't work (due to spaces and what-not in the links), but I can see both tickets linked above. Awaiting review. --Jonatan Svensson Glad (talk) 06:42, 16 July 2018 (UTC)

Changing license templatesEdit

Hello. A while ago i uploaded a number of audio files with an OTRS for permission. However it has been pointed out the the license templates applied to these items is {{self|cc-by-sa-3.0}} when it should probably read {{cc-by-sa-3.0|Sain (Recordiau) Cyf.}} since SAIN are the copyright holders. Could someone confirm that it is ok to change the licences? or will this invalidate the permission given in the OTRS doc? Thanks in advance Jason.nlw (talk) 15:43, 16 July 2018 (UTC)

It is ok. You should also make sure that the source is not {{own}}. You could use one of these tags: Category:Multilingual_tags:_Source like {{Author source}}. --AntonierCH (d) 11:12, 17 July 2018 (UTC)
Great. Thank you for your help. Jason.nlw (talk) 12:36, 17 July 2018 (UTC)
  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ciell (talk) 17:53, 14 August 2018 (UTC)

File:Pragya jaiswal at IIFA Utsavam.jpgEdit

Please review the permission and fix the OTRS tag for File:Pragya jaiswal at IIFA Utsavam.jpg --Sreejith K (talk) 20:06, 17 July 2018 (UTC)

@Sreejithk2000: I find no mention of that file or source file in Ticket:2017032910012057.   — Jeff G. ツ please ping or talk to me 21:52, 17 July 2018 (UTC)
Sreejith K: Same by my side, as I mentionned while removing the template and to the uploader. I would advise to speedy delete since the uploader as put the permission a third time on the file (without template this time). --AntonierCH (d) 10:56, 18 July 2018 (UTC)
We have a lot of files in Commons with this ticket. What all files does this OTRS email cover? I can create a build DR if required. --Sreejith K (talk) 18:50, 18 July 2018 (UTC)
I also looked at this ticket, (came from w:en:WP:OTRSN, didn't see this until today). Definitely not listed there. I'll also note that there appears to be a discussion about this on User talk:Perumalism --AntiCompositeNumber (talk) 01:58, 19 July 2018 (UTC)

2010021110051311Edit

ticket:2010021110051311 Permission for all photos from the site bscyb.ch ? --ManFromNord (talk) 11:05, 18 July 2018 (UTC)

@ManFromNord: Per Google Translate, no license was specified, so under today's conditions no file bearing this ticket number would survive.   — Jeff G. ツ please ping or talk to me 11:24, 18 July 2018 (UTC)
No, a permission covers the following file under CC-BY-SA-3.0 (permission is in the email of the OTRS agent) :
--AntonierCH (d) 11:33, 18 July 2018 (UTC)
@AntonierCH: Which article was that license approved in? Which OTRS member approved on-wiki? Perhaps I missed it.   — Jeff G. ツ please ping or talk to me 12:00, 18 July 2018 (UTC)
Article 4 seems to contain the explicit agreement to the license terms. Although I usually prefer seeing it written by the customer, in this case they explicitly agree to the license. I believe we accept that routinely. OTRS agent involved was Guandalug, who was an OTRS member and administrator. Storkk (talk) 12:10, 18 July 2018 (UTC)
Hey Jeff G.! ticket:2010021110051311, license CC-BY-SA-3.0-DE in 4th article (#Article5086790), approved in 5th article. In the 3rd article the OTRS agent is asking questions and the requestor is responding inline in the 4th article, see question 3 answered by "Ja". 4th article basically says :"I have added the permission template, check if it's alright". I hope it is clear, feel free to ask more information or a translation (i can leave a ticket note in English that sums it up id needed). --AntonierCH (d) 12:11, 18 July 2018 (UTC)
Thank you.   — Jeff G. ツ please ping or talk to me 16:05, 18 July 2018 (UTC)
  • What is the result? Permission for only these four photos? --ManFromNord (talk) 08:53, 21 July 2018 (UTC)
@ManFromNord: Yes, permission for only these four photos. You may use https://www.bscyb.ch/kontakt to request further permission be sent using that ticket.   — Jeff G. ツ please ping or talk to me 13:46, 21 July 2018 (UTC)
  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ciell (talk) 17:54, 14 August 2018 (UTC)

File:Kalina Czyste Szumienie.jpegEdit

While the file was uploaded locally on plwiki, one of the OTRS operators was not sure when asked if everything is OK. Nevertheless, someone moved this file to Commons. Someone should check this ticket now. ~Cybularny Speak? 11:24, 19 July 2018 (UTC)

@Cybularny: It seems clear to me via Google Translate: File:Kalina Czyste Szumienie.jpeg AKA pl:Plik:KALINA.jpeg is cc-by-sa-3.0 with author Bartosz Maciejewski per Ticket:2018042510007638. I have marked the former file as such, although I am unsure about the aspect ratio.   — Jeff G. ツ please ping or talk to me 12:48, 19 July 2018 (UTC)
@Ankry: Your thoughts?   — Jeff G. ツ please ping or talk to me 12:51, 19 July 2018 (UTC)
@Jeff G.: I had expressed some doubts in the tickets and asked another agent for an opinion. AFAIR, I did not receive any before I have left OTRS and I do not remember what my doubts were about. Maybe, concerning authorship of the photo. I think, you should ask another Polish-speaking OTRS agent for explanation. Ankry (talk) 13:34, 19 July 2018 (UTC)
@Ankry: Sorry, MediaWiki:Gadget-markAdmins.js must be out of sync with https://meta.wikimedia.org/w/index.php?user=Ankry&title=Special%3AGlobalUserRights because I see Commons showing your username on this page with "(A/P)", rather than just "(A)". @Perhelion: thoughts on this behavior of markAdmins?   — Jeff G. ツ please ping or talk to me 13:55, 19 July 2018 (UTC)
It seems the bot has stopped working on the updating task, but I will try to find someone to restart it. --Didym (talk) 14:28, 19 July 2018 (UTC)
This could be more challenging, as the bot has not stopping running. Maintainer are Dschwen and Krinkle. -- User: Perhelion 16:14, 19 July 2018 (UTC)
One of the CommonsMaintenanceBot tasks got stuck (reason unknown). I have restarted it, and it has resolved the issue (diff). --Krinkle 23:17, 19 July 2018 (UTC)
Oh* thank you, I noticed it Special:Diff/311720977/311829233. It seems the JSLinter (outdated) checks also old revisions. -- User: Perhelion 00:12, 20 July 2018 (UTC)
@Didym, Perhelion, Krinkle: Thank you.   — Jeff G. ツ please ping or talk to me 00:26, 20 July 2018 (UTC)
  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ciell (talk) 17:55, 14 August 2018 (UTC)

Permission Correspondence Osho Birthday 1972Edit

Hello!

I was wondering if I could see the permission correspondence for File:Osho 1972 Birthday seek-index 268 0.26.ogv, ticket #2011053110000331.

I'm a journalist doing a story about Osho and would like to use the video, but need to see the permission correspondence for our archival clearance.

Thank you!

- Jessica

jessica.ford vice.com

— Preceding unsigned comment added by Jessica.ford08 (talk • contribs) 20:03, 20 July 2018 (UTC)
@Jessica.ford08: The OTRS system is confidential, so we will not be able to share this with you. Your best bet would be to contact either Jayendra Lashkari or Abhijit Nimbalkar (as per the video's description text), but we can't help you do that either. Storkk (talk) 10:20, 21 July 2018 (UTC)
  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ciell (talk) 17:55, 14 August 2018 (UTC)

Wie ist denn derzeit die Bearbeitungsdauer für die permission-de-queue? [Ticket#2018071510002076]Edit

Für Englisch ja über 100 Tage, aber das ist vielleicht eine fehlerhaft berechnete Prognose? Und die hübschen Grafiken vom Backlog zeigen doch nur die Zahl der offenen Tickets, nicht die voraussichtliche Wartezeit? --C.Suthorn (talk) 12:32, 26 July 2018 (UTC)

What is currently the processing time for the permission-de-queue? Ticket:2018071510002076 For English yes over 100 days, but that is perhaps a wrongly calculated forecast? And the pretty graphics from the backlog show only the number of open tickets, not the expected waiting time?
 
translator: Google Translate via   — Jeff G. ツ please ping or talk to me 12:41, 29 July 2018 (UTC)
@C.Suthorn: 167 Tage. 167 days.   — Jeff G. ツ please ping or talk to me 12:41, 29 July 2018 (UTC)
  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ciell (talk) 17:55, 14 August 2018 (UTC)

Deleted pics from my fianceeEdit

I noticed today the following files had been erased:

Files of Alberto Julbe

Alberto Julbe (talk · contribs) uploaded these files:

   File:Aljibe del castillo de Villel.JPG
   File:Atalaya del castillo de Tramacastiel.jpg
   File:Castell de Vallada.JPG
   File:Libros (Teruel).JPG
   File:Plataforma del castillo de Libros.JPG
   File:Torre del castillo de Villel.JPG
   File:Tramacastiel.jpg
   File:Villel (Teruel).JPG

And all because the author was listed as "My fiancee" (who happens to be my wife right now). I posted them with my account because she doesn't have one, and according to Spanish law, anything we own is shared. Some of those pics ( File:Libros (Teruel).JPG

   File:Plataforma del castillo de Libros.JPG    File:Castell de Vallada.JPG) were extremely difficult to obtain, and it is quite possible that backups have been destroyed. Was it really necessary to erase them because there wasn't a written permission from someone called "my fiancee"? Does she need to create an account with that username? 

If I ever get to publish anything on wikipedia I will get sure not to give credit to the one clicking the button of my camera in order to avoid this, but it's most possible I never ever do it again. Thanks for kicking out two contributors in one click.

— Preceding unsigned comment added by Alberto Julbe (talk • contribs) 11:19, 29 July 2018 (UTC)
@Jeff G., Jeff G. ツ: Thanks! My programming skills are so limited I couldn't find the way to do it myself. In fact, I'm not sure I'm pinging you right.
— Preceding unsigned comment added by Alberto Julbe (talk • contribs) 17:00, 1 August 2018 (UTC)
@Alberto Julbe: You're welcome. The first two sections were right, but pings don't work unless you sign with four tildes in the same edit.   — Jeff G. ツ please ping or talk to me 01:53, 3 August 2018 (UTC)
  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ciell (talk) 17:56, 14 August 2018 (UTC)

File:Kaffee in Cutete.jpg, File:Leuchtturm von Oecusse.jpg and File:Sitz des Administrators in Oecusse.jpgEdit

Is the string "Ticket#2014061110003331" on these three file description pages created by J. Patrick Fischer in 2014 a reference to a valid OTRS ticket? The file descriptions don't have any actual OTRS tags on them, which I'd expect them to have if the ticket was reviewed and approved. LX (talk, contribs) 21:34, 1 August 2018 (UTC)

@LX: The ticket was reviewed in 2014 and does not contain a valid permission statement. — JJMC89(T·C) 00:42, 2 August 2018 (UTC)
I loaded up several photos of Mr. Cruz on this date. The others have got a valid permission. I do not know, why there is another ticket number on this three files, maybe because two emails were send by Mr Cruz for permission and the older one doesn't have a license mention, so maybe there were two tickets open. The correct ticket number is 2014061110017719. Can you fix it? (Please mention my name or leave me a message, if there are further questions). --JPF (talk) 06:59, 2 August 2018 (UTC)
I've merged the two tickets to ticket:2014061110003331 since they are about the same set of images. Nine images listed here were included in the ticket. File:Leuchtturm von Oecusse.jpg is not there, and I cannot verify the uploader at the listed source since the Facebook group is closed. — JJMC89(T·C) 01:44, 3 August 2018 (UTC)
The direct link to the Leuchtturm-photo on FB would be here. --JPF (talk) 10:59, 3 August 2018 (UTC)
JPF: "Sorry, this content isn't available right now" – probably because it's in a closed group. LX (talk, contribs) 14:42, 4 August 2018 (UTC)
So, what to do? There is no rule, sources have to be available for public. --JPF (talk) 15:48, 4 August 2018 (UTC)
The purpose of providing source information is to enable checking that the copyright information is correct. And for OTRS volunteers to confirm a permission, the permission obviously needs to identify the content in question. Perhaps it would be possible to give an OTRS volunteer access to the image, or to change the privacy settings of the image? In any case, it sounds like additional correspondence will be needed. LX (talk, contribs) 16:06, 4 August 2018 (UTC)

Isn't it possible anymore to request simpley entrance to the group? Anyone should have a FB account. The group is not belonging to a secret organization. :P --JPF (talk) 09:29, 5 August 2018 (UTC)

All I see (while logged in) is "Sorry, this content isn't available right now. The link you followed may have expired, or the page may only be visible to an audience you're not in. Go back to the previous page · Go to News Feed · Visit our Help Center". Can't even see the name of the group. LX (talk, contribs) 11:08, 5 August 2018 (UTC)
I could make a screenshot and send it to permissions-commons@wikimedia.org. --JPF (talk) 15:54, 5 August 2018 (UTC)
Should I or not? I want to have the photo "safe", before the origin is not available anymore. --JPF (talk) 14:48, 11 August 2018 (UTC)

Update permission of File:Kylie Padilla, Filipino - Australian actress.jpgEdit

Hello! Can I ask you an update of the above-mentioned photo I uploaded? The photo was posted on her Twitter account (@kylienicolep) more than a year ago, and I'm glad that it is so unique that is why I use to use the photos from her personal Twitter account instead from her Facebook and Instagram accounts.

PS: If you have an update regarding that particular photo, feel free to answer to my response. TY. RenRen070193 (talk) 14:11, 4 August 2018 (UTC)

@RenRen070193: The owner and subject of a photo is not usually the copyright holder, the photographer usually is. Please have the photographer send permission via OTRS (with "[Ticket#: 2018072910003049]" in the subject line without quotes) with a copy to you. We have not heard from any of them yet, just you.   — Jeff G. ツ please ping or talk to me 15:06, 4 August 2018 (UTC)
Pinging @DarwIn.   — Jeff G. ツ please ping or talk to me 15:13, 4 August 2018 (UTC)
@RenRen070193: Still waiting for the copyright holder authorization...-- Darwin Ahoy! 15:28, 4 August 2018 (UTC)

German speaker needed to confirm permissionEdit

Hi! File:Helmut-Balzert.jpg mentions ticket:2006050810011088 , but does not have a OTRS permissions template. Could a German speker check if the permission was recived and covers this file? --Jonatan Svensson Glad (talk) 09:18, 9 August 2018 (UTC)

Hi Jonatan,
Nowadays, we would not have found this release as sufficient. The sender isn't clear on owning the copyrights to the image, nor under which license he wants to release it - it's "downloadable for free use".
I can read and speak German, but not really write. I would like to ask a German OTRS volunteer for a second opinion and maybe try a follow up on the ticket, even though it's twelve years old. Ciell (talk) 21:20, 10 August 2018 (UTC)
After reviewing the ticket I have to agree with Ciell that the ticket neither mentions a license nor that the sender is in fact the copyright holder. Cheers --Millbart (talk) 15:38, 11 August 2018 (UTC)
+1 This is one of the very old permission tickets (2006) we have, that where not handled properly from todays point of view.
Since there is a better and younger picture of Helmut-Balzert, the old image ist not in use anymore (beside some user pages). A request to the depicted person will propably lead to a complicated discussion with unshure outcome, I would recommend to delete it. // Martin K. (talk) 08:44, 12 August 2018 (UTC)

Summary of the ticket: An OTRS member asked the depicted person for a photograph where they have the copyright (6 December 2005). This photo was sent in response (13 February 2006). In response, the OTRS member asked for a higher resolution of the photo (18 March 2006). The depicted person replied on the same day and refered to a photo at http://www.w3l.de/ which can be freely used, original quote is: Das Foto kann frei verwendet werden. The photo was then uploaded on the same day. Martin K. is right in pointing out that this is a very early ticket where the requirements were not as well established. We have following options: We could grandfather it or delete it as we cannot be sure about the copyright status and its free release. I recommend the latter as we have a more recent and much better photo and as the older photo is no longer used in the main space of any project. Like Martin K., I would advise against re-opening this ticket. --AFBorchert (talk) 10:18, 12 August 2018 (UTC)

Deleted per agents above. Ciell (talk) 17:59, 14 August 2018 (UTC)

  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ciell (talk) 17:59, 14 August 2018 (UTC)

Email Sent to OTRS several days ago, but not verified yet [Ticket#2018072510007418]Edit

Hi! I uploaded on Wikimedia Commons some screenshots of the video game "Prince of Persia" (1989) a few days ago (available here : Category:Prince of Persia). The copyright holder, Jordan Mechner, gave his permission to publish the content under a CC-BY-SA 4.0 license. Two emails were sent to the OTRS team by Jordan Mechner. A first one on July the 25th (generating Ticket#2018072510007418, answered by an OTRS member on July the 31st) and a second one on August the 6th (containing the links to the content). This permission has not been validated yet by an OTRS member. Can anyone check this? Thank you very much   ! --ΛΦΠ (talk) 22:57, 10 August 2018 (UTC)

@ΛΦΠ: OTRS, like Commons, is entirely staffed by volunteers, and, also like Commons, is shorthanded, so it may be close to 129 days before the email message is processed.   — Jeff G. ツ please ping or talk to me 08:39, 11 August 2018 (UTC)
  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ciell (talk) 17:56, 14 August 2018 (UTC)

Commons:Deletion requests/File:جاسم السلطان.jpgEdit

May I please have the assistance of a combination OTRS Member and Administrator in closing Commons:Deletion requests/File:جاسم السلطان.jpg? The uploader refuses to even identify the photographer, much less provide evidence of a license.   — Jeff G. ツ please ping or talk to me 08:41, 11 August 2018 (UTC)

I see you've just send a follow-up. Let's wait a few days, see if he responds? Ciell (talk) 19:47, 12 August 2018 (UTC)
@Ciell: Fair enough, waiting for a response at the DR or Ticket:2018070710002117.   — Jeff G. ツ please ping or talk to me 03:56, 13 August 2018 (UTC)
@Ciell: Jcb closed it as delete and we have a reply.   — Jeff G. ツ please ping or talk to me 05:29, 14 August 2018 (UTC)
Thanks for trying Jeff G., too bad for the uploader it didn't work out the way he wanted it to. Ciell (talk) 16:40, 14 August 2018 (UTC)
  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ciell (talk) 17:57, 14 August 2018 (UTC)

File:Jose de cauwer-1531688297.jpgEdit

This looks like a screenshot from television, or even a photograph of a program on a television set, not a real photograph. Therefore, I would like to challenge the OTRS permission. Tekstman (talk) 16:58, 11 August 2018 (UTC)

I agree: it does look like a screenshot. There was no talk about the source of the picture, the author just says "yes, it's my own work". @Ellywa:: you processed and uploaded the picture: what was your opinion at the time? Ciell (talk) 08:54, 12 August 2018 (UTC)
at the time I considered this was an original photo. Ciell please ask the uploader for more details. I cannot access OTRS at the moment. Elly (talk) 14:57, 12 August 2018 (UTC)
I've send a follow-up. Ciell (talk) 19:41, 12 August 2018 (UTC)