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This page is where users can communicate with Commons OTRS volunteers, or OTRS volunteers with one another. You can request permissions verification here, or anything else that needs an agent's assistance. This page is multilingual — when discussing tickets in languages other than English, please make a note of this and consider asking your question in the same language.

Please read the Frequently Asked Questions before posting your question here.

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Stuart Matthew PriceEdit

Hi. The image File:Stuart Matthew Price headshot.jpg has recently been deleted as "No OTRS permission since 2017-10-26" but Mr Price sent an email to Permissions on that date giving permission for its free use. In his email he said " I am just writing to grant my permission for Glenn Christodoulou (that's me - Jack1956) to use any of my images as he sees fit for the construction of my Wikipedia page. He is editing it all on my behalf.

Many thanks


Can anything be done? Thanks. Jack1956 (talk) 23:44, 7 January 2018 (UTC)

@Jack1956: Re Ticket:2017101210015045, we are still waiting since our email of 2 Nov 2017 15:14:56 +0000 for a complete statement of consent from the photographer or rights holder, please see COM:CONSENT.   — Jeff G. ツ please ping or talk to me 04:20, 8 January 2018 (UTC)

File:Vittorio Messori Desenzano 2004.jpgEdit

Can someone check OTRS ticket for this File:Vittorio Messori Desenzano 2004.jpg and add template as appropriate. --Smooth O (talk) 10:45, 11 January 2018 (UTC)

Smooth O, I looked at ticket:2007120610013743 and ticket:2007120610013654. I don't see any permission from the photographer, or even indication of who that might have been. Not relevant to this project, but I also see what appears to be an invalid release of text material under the GFDL, which has not been acceptable for Wikipedia since 2009 or so, but perhaps I'm mistaken. Ping Elitre, who handled the tickets. Justlettersandnumbers (talk) 12:23, 11 January 2018 (UTC)
In ticket:2007120610013743 it is specified that he releases the photo in the public domain, which is acceptable. I think that it is appropriate, and that the customer was entitled to provide the permission; maybe the e-mail... --Ruthven (msg) 18:21, 21 January 2018 (UTC)

File:UCU Library.jpg and File:Perfectial.jpgEdit

Hi! As I saw yesterday, the uploaded by me images (such as File:UCU Library.jpg, File:UCU Library.jpg) was deleted by User:Smooth O. I have two questions:

1) File:UCU Library.jpg - the friend of mine who personally took this photo sent an email with written permission on "". It was done on the Ukrainian language in September 2017. Could you please restore the image or should I request undeletion?

2) File:Perfectial.jpg - The owner of the company Andriy Skoropad (by my request) personally sent the written permission on "" today. Here is a ticket number -[Ticket#2018011110006965] (Confirmation of receipt). Could you please restore the image or should I request undeletion?

Thank in advance for your reply. Chekannataliia (talk) 14:20, 11 January 2018 (UTC)

@Chekannataliia: It takes few months to process an OTRS ticket due to a huge queue of messages. Please be patient: a sysop will undelete the files once the tickets is approved. --Ruthven (msg) 13:59, 12 January 2018 (UTC)
@Ruthven: It's actually closer to 24 days today. @Chekannataliia: Do you have the ticket number or unique email content for the UCU Library ticket?   — Jeff G. ツ please ping or talk to me 14:35, 12 January 2018 (UTC)
@Jeff G.: ticket:2018011110006965 was received few days ago, and still waiting to be processed. --Ruthven (msg) 14:41, 12 January 2018 (UTC)
@Jeff G.: Hi. I don't have a tiket number (it was 5 month ago), but the email address of the person who took this photo and setnt an email with written permission is following: <private information>. Chekannataliia (talk) 14:51, 12 January 2018 (UTC)
@Chekannataliia: I found no tickets bound to that e-mail. A possibility is that it was moved into spam. Can you please ask your friend to forward us the e-mail again? Thank you. As I said before, the file will be undeleted after processing the ticket. --Ruthven (msg) 15:00, 12 January 2018 (UTC)
@Ruthven: Hi. I asked him to send one more email with written permission. Here is a ticket - [Ticket#: 2018011510004969]. Chekannataliia (talk) 10:09, 15 January 2018 (UTC)
@Chekannataliia: Thank you, I already answered. Unfortunately there is not Freedom of Panorama in Ukraine, which means that you cannot photograph freely a building for anything else than personal purposes. Sorry. --Ruthven (msg) 12:34, 15 January 2018 (UTC)
@Ruthven: Pity to hear that. But anyway thanks a lot for your help and time. Chekannataliia (talk) 09:47, 16 January 2018 (UTC)

Photographs by user: Vyacheslav BukharovEdit

I report on behalf of aforementioned user having one photo under discussed deletion on a bogus accusation and another one deleted because a doppelgänger was found on an obscure site where some schoolchildren compose compilations of photos obviously not made by themselves. The photographer has no specific evidences (neither physical nor digital) proving his authorship, except possibly for EXIF indicating the date about 2003. The photographs are purely personal and no institution is involved. I doubt that he is a photographer of any note with known credentials (such as website or a Email address), nor has he any friends among Wikimedians.

If anything good can be done about File:Качканар - ключ от города.jpg using OTRS (the “previously published without a free license” clause, or any else?), then contact the photographer, please. Note that I watch that page so you haven’t contact or ping me explicitly about the problem. Thank for your attention. Incnis Mrsi (talk) 14:15, 12 January 2018 (UTC)

@Incnis Mrsi: Vyacheslav Bukharov is welcome to send permission via OTRS.   — Jeff G. ツ please ping or talk to me 14:46, 12 January 2018 (UTC)
P.S. The person in question is proven to be inconsistent. I am sorry for insinuations about file deletion processes on Commons. Incnis Mrsi (talk) 20:38, 12 January 2018 (UTC)


Can somebody check if the permission for the file (File:Parul Yadav award.jpg) is valid? Vensatry (Ping me) 07:01, 13 January 2018 (UTC)

See Commons:Deletion requests/File:Parul Yadav award.jpg. .     Jim . . . (Jameslwoodward) (talk to me) 21:00, 13 January 2018 (UTC)


I think, this info may be misleading in some cases as various COM:OTRS language versions suggest sending emails to various language-specyfic OTRS queues, and not all queues are configured for autoresponse (eg. permissions-es, -it & -pl are not). @Jameslwoodward: pinging you as this is your change. Ankry (talk) 19:40, 13 January 2018 (UTC)

The template is simply an easy way of writing out what I and others usually say anyway. I'd be happy to have you:
1) suggest specific changes here,
2) have appropriate translations made, or
3) have the automatic reply added to the other versions of OTRS.
Obviously (3) would be the best solution since keeping people waiting without knowing what is happening is not good.
Until either (2) or (3) can be implemented, how about this:
"If a free license has been sent to OTRS, then the image will be restored automatically when and if the e-mail is received, processed, and approved. Note that OTRS, like Commons, is entirely staffed by volunteers, and, also like Commons, is shorthanded, so it may be close to 29 days before the e-mail is processed and the image is restored.
If the message was sent to the English language version of OTRS, if the e-mail has been properly received there the sender will receive an automatic reply with the ticket number. If the sender has not had a reply, please check that it was sent correctly and try again. Other language versions may or may not provide the automatic reply."
I have changed the template, with one change -- the first sentence of the second paragraph didn't read right to me. .     Jim . . . (Jameslwoodward) (talk to me) 10:50, 14 January 2018 (UTC)
.     Jim . . . (Jameslwoodward) (talk to me) 20:52, 13 January 2018 (UTC)
I like 3, but Jim's text is a good start until 3 happens. @Ankry: I think you have the wrong diff.   — Jeff G. ツ please ping or talk to me 22:08, 13 January 2018 (UTC)
Indeed. Thank you, Jeff, for notifying me of that. Fixed for future reference. The message fix seems OK also to me. Ankry (talk) 22:37, 13 January 2018 (UTC)

Checking permissions for Images for Americo Makk, otrs:2018011110001728Edit

Checking on the permissions sent on 1/14/2018 to make sure they are correct. The permission for the images using the commons consent was sent by copyright holder Makk Studios 1/14/2018 with the images listed in the permission reflecting ticket (otrs:2018011110001728) in the subject. Thank you for your assistance.

Cstein99 (talk)

@Cstein99: What email address was it sent to? I seem not to have permission to see it.   — Jeff G. ツ please ping or talk to me 21:33, 14 January 2018 (UTC)
ticket:2018011110001728 (the otrs: prefix doesn't apparently work for this ticket). I'm handling it. Just like I was handling it a few days ago when they asked at the enwiki OTRS noticeboard. There are dozens of emails to go through. They can be patient. --Majora (talk) 21:42, 14 January 2018 (UTC)

My apologies for the boondoggle- Looks like when Makk Studios emailed the permission for the 24 images (links to the 24 images listed with the permission in one email) a new ticket number was assigned in the confirmation email from for Ticket:2018011410001268.

Cstein99 (talk)

*sigh* You really couldn't be patient could you? I just responded back to the original email after going through all the images. Now there is going to be more duplicates. And that release isn't proper for all of those files. As I said in the email that was just sent. Now I have to do another merge. Could you please stop creating new tickets. It is starting to get annoying. --Majora (talk) 05:26, 15 January 2018 (UTC)

Sorry about that. Thank you for the email. We will work it through. Cstein99 (talk)

File:אשרה אלקיים רונן.tif and File:אשרה אלקיים רונן - אדם וחווה.jpgEdit

Hi there, I sent approval for both those images, the aaprovals are from Oshra herself. Is there anything I should do more? I am helping her with this but I am now an expert... thanks! Heblit16 (talk) 22:53, 14 January 2018 (UTC)

Heblit16, regarding to File:אשרה אלקיים רונן.tif You do have respond in your mail from 9 January 2018. If you don't speak Hebrew please say so. -- Geagea (talk) 03:28, 15 January 2018 (UTC)
Geagea I speak Hebrew but I dont see any mail... Heblit16 (talk) 15:45, 15 January 2018 (UTC)
@Heblit16: Please check your spam folder.   — Jeff G. ツ please ping or talk to me 01:11, 17 January 2018 (UTC)
talk to me To which email your refering? can you please send it here maybe? Heblit16 (talk) 18:56, 17 January 2018 (UTC)
@Heblit16: For each, who is the photographer who took the picture? When and under what circumstances was the photo taken?   — Jeff G. ツ please ping or talk to me 19:24, 17 January 2018 (UTC)
Jeff According to Oshra herself, it was taken by a firend (who passed away a long time ago) and was given to her and everyone can use it since there are no rights. Heblit16 (talk) 16:33, 21 January 2018 (UTC)
@Heblit16: It is likely that the rights of the friend passed to the friend's heirs or the state. Without permission from them, or documentation that the friend died more than 50-70 years ago per COM:CRT#Israel, we must apply COM:PRP, assume the heirs or state still hold those rights, and delete these photos.   — Jeff G. ツ please ping or talk to me 17:57, 21 January 2018 (UTC)
Jeff, it was just a friend taking it for Oshra and gave it to her, if you will search online you will see the images also appear on I am sire I can get them to approve as well if needed. The rights were never claimed and the friend gave Osra the negatives even... Heblit16 (talk) 12:07, 22 January 2018 (UTC)
Jeff, I told Oshra about the whole thing and she contacted the man who took the pictuers's son. Which approval is needed? he is willing to help since he also knows it was given to her for by his father... please let me know asap since he lives in the us. thanks, Heblit16 (talk) 08:41, 23 January 2018 (UTC)
@Heblit16: Please have him email us, copy you, and add the following to the subject bar of the email message: [Ticket#: 2018010910007254]. We also need permission of the photographer of File:אשרה אלקיים רונן - אדם וחווה.jpg for Ticket:2018011410006343.   — Jeff G. ツ please ping or talk to me 12:20, 24 January 2018 (UTC)
G. ツ, email you in his own words saying that his father took the pictuers and gave them to Oshra? and also to which email, the regular one? thanks Heblit16 (talk) 11:31, 25 January 2018 (UTC)
@Heblit16: Yes, permissions-commons Also, mentions of User:Jeff G./talk don't work, please ping me.   — Jeff G. ツ please ping or talk to me 11:48, 25 January 2018 (UTC)
talk to me Hope I did it right :) I asked him to send and Oshra talked with him a well since she knows him personally. Hope it will work and pass. Thanks! Heblit16 (talk) 16:20, 25 January 2018 (UTC)

Li Mei-shu Memorial Gallery wants to donate Li's painting works to CommonsEdit

Hello, OTRS agents. Li Mei-shu Memorial Gallery has a cooperation with Wikimedia Taiwan, and want to donate Li's painting works to Wikimedia Commons. Now the gallery send a letter to OTRS (Ticket:2018011710003313) asking about the process and format of this donation. Please give us suggestions. CC: @Reke, Shangkuanlc. This is Taiwania Justo speaking (Reception Room) 08:28, 17 January 2018 (UTC)


Please, retrieve this picture, here is its's permission to be published.


--Владимир Нимчевић (talk) 19:26, 17 January 2018 (UTC)

@Владимир Нимчевић: The offered permission appears to be 46 pages of typed, printed, and scanned information on 100+ files. Please send hyperlinks, a file with them, or a link to them.   — Jeff G. ツ please ping or talk to me 19:45, 17 January 2018 (UTC)

File:Ahmad Jamal Glasgow 03-07-94.jpgEdit

Dear OTRS volunteers, could someone please check that there exists a record for the wonderful photo at File:Ahmad Jamal Glasgow 03-07-94.jpg? The permission field on that page says (in French) that permission was sent on 2006-09-06. Ariadacapo (talk) 08:06, 20 January 2018 (UTC)

@Ariadacapo: Only found two other different photographs in Ticket:2006090610003995 on 2006-09-06. — D Y O L F 77[Talk] 09:08, 23 January 2018 (UTC)
Thank you. I have just tagged the file as missing permission. Ariadacapo (talk) 18:44, 23 January 2018 (UTC)

File was removed even though ticket was submittedEdit

OTRS Ticket#2018011410006414

File Page: — Preceding unsigned comment added by Snowbird294 (talk • contribs) 17:14, 22 January 2018 (UTC)

@Snowbird294: File was not specified in Ticket:2018011410006414.   — Jeff G. ツ please ping or talk to me 19:45, 22 January 2018 (UTC)
@Snowbird294: Kindly reply to that ticket with the specific name or URL of the page on Wikimedia Commons to which you have uploaded it so that ticket may be approved. Uploading an image that has been deleted is a serious violation of Commons rules and wastes your time and ours.   — Jeff G. ツ please ping or talk to me 12:15, 25 January 2018 (UTC)

File "1953_trazado_camino_Ixtapa_-_Tlacotepec.jpg" was removed even though it has ticketEdit


Today was erased a file named "1953_trazado_camino_Ixtapa_-_Tlacotepec.jpg" from my uploads, it was used in the article San Juan Achiutla in Spanish and English, I think it have permission by the ticket #2017111510000928, could you review if this action was right please? I will appreciate if you let me know its status. Thanks in advance. --Eduardo Ruiz Mondragón (talk) 03:27, 25 January 2018 (UTC)Eduardo Ruiz Mondragón

  Support @Eduardo Ruiz Mondragón: Permission for File:1953 trazado camino Ixtapa - Tlacotepec.jpg was indeed approved in Ticket:2017111510000928. I don't know what happened to cause Jcb to think it wasn't approved.   — Jeff G. ツ please ping or talk to me 12:05, 25 January 2018 (UTC)
OTRS agent Krd tagged the file as not yet approved. Jcb (talk) 15:57, 25 January 2018 (UTC)
I have requested undeletion at Commons:Undeletion requests/Current requests#File:1953_trazado_camino_Ixtapa_-_Tlacotepec.jpg.   — Jeff G. ツ please ping or talk to me 05:04, 26 January 2018 (UTC)
@Eduardo Ruiz Mondragón: It was restored, and I tagged it with the appropriate permission. Sorry for the delay and inconvenience.   — Jeff G. ツ please ping or talk to me 19:38, 26 January 2018 (UTC)

File:The Hot Chick movie.jpgEdit

Can anyone check who gave permission for this movie poster: File:The Hot Chick movie.jpg? --Smooth O (talk) 20:09, 25 January 2018 (UTC)

@Smooth O: Non valid ticket since 02-06-2016. — D Y O L F 77[Talk] 21:53, 25 January 2018 (UTC)

OTRS ticket:2011011410009399Edit

I'm wondering if a some OTRS volunteers would mind taking a look at Ticket:2011011410009399 and see if it can be extended to cover Commons:Deletion requests/File:British Columbia Yellowhead Highway 16 3.png. As far as I can tell, only one person commenting in the DR can see the actual ticket, and he has expressed some reservations about it. The others commenting on it (including myself) can only speculate as whether it covers all Yellowhead shield road signs. Since there are quite a number of files uploading locally to English Wilkipedia as non-free content which likely be affected by this DR's outcome, it would be helpful if a strong consensus either way (particularly about the OTRS ticket) is established. FWIW, if the ticket can be extended to cover these other files, then that's fine with me; the DR can be closed as "keep", though I think the file's licensing would need to tweaked to reflect that it is a derivative of the original file and covered by the ticket and not 100% "own work", but that's just "paperwork" so to speak. -- Marchjuly (talk) 00:23, 26 January 2018 (UTC)

@Marchjuly: My opinion at that DR was as an OTRS volunteer member who had read the ticket. Yes, it's a grandfathered old ticket, but it does apply.   — Jeff G. ツ please ping or talk to me 04:51, 26 January 2018 (UTC)
Sorry Jeff G. I didn't realize you are also an OTRS volunteer. -- Marchjuly (talk) 04:58, 26 January 2018 (UTC)

Droit de reproductionEdit

Bonjour, Auteur, je souhaite utiliser des photographies de star issues de votre bibliothèque mais je ne sais pas si mon utilisation est légale. Les photos illustrent mes articles, une par article. Elles ne serviront ni à la publicité du livre, ni à la couverture. Quelle licence permet un tel usage ? En vous remerciant. —Preceding unsigned comment was added by (talk) 17:17, 28 January 2018 (UTC)

Bonjour, ça dépend de la photo. Tu as un exemple à nous montrer? --Ruthven (msg) 17:40, 28 January 2018 (UTC)

File:YOU & I artwork.jpgEdit

Can you retrieve this picture, here is its's permission.

[Ticket#: 2018012810004999] -- Cleanzuhause (talk) 18:41, 28 January 2018 (UTC)

  •   Oppose If a free license has been sent to OTRS, then the image will be restored automatically when and if the e-mail is received, processed, and approved. Note that OTRS, like Commons, is entirely staffed by volunteers, and, also like Commons, is shorthanded, so it may be close to 29 days before the e-mail is processed and the image is restored.
If the message was sent to the English language version of OTRS and the e-mail has been properly received there the sender will receive an automatic reply with the ticket number. If the sender has not had a reply, please check that it was sent correctly and try again. Other language versions may or may not provide the automatic reply.  — Jeff G. ツ please ping or talk to me 19:24, 28 January 2018 (UTC)

I hope you haven't seen the ticket. It was received by author after sending the mail giving free license permission according to commons standards. [Ticket#: 2018012810004999] -- Cleanzuhause (talk) 02:51, 29 January 2018 (UTC)

@Cleanzuhause: Please note we currently have just over 10,000 emails to go through at OTRS and not enough volunteers. The backlog stretches back to April 2017. Why should your upload be prioritised above all the others? If you intend to use it on an article, it will be easier to upload locally under fair use (if the wiki allows it), until the ticket is attended to. For the record, I’m not 100% confident that the emailer (who I assume is a family member) has the authority to license the album cover. It would be better to have the license come directly from either Shifta or Che'Nelle (they each have verified websites that would more than suffice). Green Giant (talk) 12:05, 30 January 2018 (UTC)

File:Mahindra Quanto image.JPGEdit

Can someone check under what license this photo (File:Mahindra Quanto image.JPG) is released, because current license is obviously can't apply to this photo. --Smooth O (talk) 08:17, 30 January 2018 (UTC)

@Smooth O: Thank you for pointing this out. I have changed it to the correct licenses per the ticket. Green Giant (talk) 10:54, 30 January 2018 (UTC)

File:Indra A (7).jpgEdit

At File talk:Indra A (7).jpg it is suggested that the uploader had permission to upload this image. A ticket number is mentioned. Could you look into it? Lymantria (talk) 16:11, 1 February 2018 (UTC)

@Lymantria: That filename is not mentioned in that French language ticket.   — Jeff G. ツ please ping or talk to me 17:39, 1 February 2018 (UTC)
Okay, thanks. I'll delete the file talk page then. Lymantria (talk) 17:40, 1 February 2018 (UTC)

File:Lord John Taylor.jpgEdit

One question. Did the copyright holder give permission to allow image larger than 500px per Ticket:2017031310014487? Someone else uploaded a version larger than the initial size. George Ho (talk) 21:19, 1 February 2018 (UTC)

Oh, dear. This ticket went on for ages... No size is actually specified, however as soon as it was deleted (17:31, 25 February 2017), then the e-mail arrived the next day asking for undeletion. So we have to assume that 500 × 490 is the size that the long e-mail trail refers to. Also knowing all the discussion, my view is that they would not want a bigger one. I'll hide the big image. Ronhjones  (Talk) 01:23, 2 February 2018 (UTC)
@Ronhjones: You should also protect the page though, to avoid further changes. However, I think that forbidding to scale the image up goes against the "modification" part of the CC by-sa license. --Ruthven (msg) 15:32, 10 February 2018 (UTC)
@Ruthven: OK, I think that if someone was to take the image and just scale up, then that should be allowed. It's not so clear when someone uploads a bigger, obviously higher resolution image which is not derived from the original. Ronhjones  (Talk) 17:22, 10 February 2018 (UTC)
@Ronhjones: Upload-protection is okay, but I think page-protection in any form is too extensive. Upload-protection can be retained, but the page should be either unprotected (or lowered to semi-protection). George Ho (talk) 23:30, 14 February 2018 (UTC)
@George Ho:   Done Ronhjones  (Talk) 23:36, 14 February 2018 (UTC)

Photo toujours refuséeEdit

Bonjour, depuis début janvier je tente de mettre une photo d'un auteur de notre maison d'édition et chaque fois c'est refusé ou retiré par n'importe qui en disant qu'on viole les droits d'auteurs. Alors que de 1 - j'ai fait envoyer le fichier de la photographe par la photographe elle-même (avec le courriel direct pour demander une licence) pour créer une licence dans les règles et que nous n'avons jamais eu de retour de personne. 2- je tente sans succès, malgré l'accord et l'approbation de la photographe de mettre cette photo et c'est toujours impossible, plus d'un mois après la première requête. Est-ce que c'est possible de me laisser publier la photo svp, l'auteur et nous-mêmes aimerions avoir une photo à jour et libérée de droits sur la page. Il me semble que c'est simple à comprendre et que ce n'est pas "criminel". Merci de m'expliquer pourquoi ça ne fonctionne jamais.

Je parle de cette page:

J'en suis à ma quatrième discussion sur le sujet. Oui, j'ai suivi toutes les étapes et fait les demandes de licences comme il se doit, mais on me refuse toujours l'upload de la photo. Est-ce que quelqu'un peut véritablement m'aider, ici?


Janie Librex — Preceding unsigned comment added by Janie.librex (talk • contribs) 14:28, 2 February 2018 (UTC)

@Janie.librex: S'il vous plait, ne téléchargez pas à nouveau le fichier: il sera récupéré à peine l'autorisation sera lue et acceptée. Quand avez-vous envoyé le courriel? Avez-vous reçu une réponse automatique du système? Pour qu'un ticket en français soit lu, il faut attendre au moins 3 mois, à cause du manque de volontaires. --Ruthven (msg) 06:58, 3 February 2018 (UTC)
@Ruthven: Ça fait plus d'un mois...j'imagine que je dois patienter. J'ai envoyé un message et la photographe aussi. Nous avons toutes les deux reçu le message automatique. Merci. Janie Librex. — Preceding unsigned comment added by Janie.librex (talk • contribs) 15:09, 5 February 2018‎ (UTC)
  • Signing your posts on talk pages is required and it is a Commons guideline to sign your posts on deletion requests, undeletion requests, and noticeboards. To do so, simply add four tildes (~~~~) at the end of your comments. Your user name or IP address (if you are not logged in) and a timestamp will then automatically be added when you save your comment. Signing your comments helps people to find out who said something and provides them with a link to your user/talk page (for further discussion). Thank you.   — Jeff G. ツ please ping or talk to me 16:14, 5 February 2018 (UTC)

File:David Bailey at East End exhibition opening.jpgEdit

The image was uploaded by the then-admin/then-volunteer who is now WMF-banned. I don't know the identity of the copyright holder as the Author line doesn't name that person. Did that user photograph this? If not, who else did? George Ho (talk) 03:53, 4 February 2018 (UTC)

I didn't see the EXIF data; it says "(c) Ben Broomfield". Did this person give permission to it? George Ho (talk) 03:56, 4 February 2018 (UTC)

@George Ho: Yes, I updated the page.   — Jeff G. ツ please ping or talk to me 04:27, 4 February 2018 (UTC)

2 new Bollywood-like templatesEdit

Today a new user created the 2 Bollywood-like templates

which are in the cat "Custom license tags with OTRS permission", but don't carry any ticket number. As the website carries the warning "All photos and videos posted on are only for promoting movies, celebrities and technicians. Those materials are published for general viewing and are strictly not resold or distributed." and states "Copyright © 2018. Dubai Media Incorporated. All rights reserved.", I doubt the legitimacy of these templates. Could you check whether there is any permission related to these sites? --Túrelio (talk) 11:39, 5 February 2018 (UTC)

@Túrelio: Considering, I have found only one good permission Ticket:2015051010011128, for one file on If there were a good blanket permission before that, we would already have such a template. More later...   — Jeff G. ツ please ping or talk to me 16:53, 5 February 2018 (UTC)
@Túrelio: Considering, I have found no permission tickets for files on Thus, I conclude that those illegitimate templates should be removed and Mohammedjaseem66 should be prevented from making similar ones.   — Jeff G. ツ please ping or talk to me 00:38, 6 February 2018 (UTC)
Thanks. Commons:Deletion requests/Template:Cc-by-3.0-Emirates 24/7. --Túrelio (talk) 11:32, 6 February 2018 (UTC)



I recently uploaded several images in Category:Fred Coppula and its parent category Category:Films by Fred Coppula. I was told that the otrs authorization had been sent, but so far they haven't been validated. Could you please confirm that the mail has been received ? Thanks. JJ Georges (talk) 14:44, 5 February 2018 (UTC)

@JJ Georges: Yes, the email message in French, originally assigned 2018013110009059, was filed into Ticket:2017062410003963, now open. Sorry for the delay.   — Jeff G. ツ please ping or talk to me 16:34, 5 February 2018 (UTC)
@Jeff G.: thanks, and no problem. Is there anything wrong with the permission ? JJ Georges (talk) 08:51, 7 February 2018 (UTC)
@JJ Georges: I have a question about it. I see that for example has "author=Max Antoine pour Fred Coppula prod." and "{{self|author=Fred Coppula prod|cc-by-sa-4.0}}". Can you please specify how Fred Coppula prod. owns the copyright, or at least owns the right to license?   — Jeff G. ツ please ping or talk to me 11:31, 7 February 2018 (UTC)
@Jeff G.: sure. Fred Coppula is a director and producer, and "Fred Coppula prod" is his company, which owns the copyright and the right to license for all the images. The images include stills from film that he has directed and produced, or just produced. In either case, his company owns the rights. "Max Antoine" is the director of some of the films - hence it seemed only fair to credit him - but not the copyright owner. There are a few other files in that case which have already been validated, like this one. JJ Georges (talk) 13:21, 7 February 2018 (UTC)
@JJ Georges: Thank you. I would expand it to just "Fred Coppula Productions" with no mention of cameraperson, cinematographer, director, or producer.   — Jeff G. ツ please ping or talk to me 14:02, 7 February 2018 (UTC)
@Jeff G.: I just moved the mention of the director in the file descriptions, and I left "Fred Coppula prod." as the sole author just as I had done for the previous files. Therefore, the description is identical in all files and we avoid confusion about the copyright owner. Is that ok for you ? JJ Georges (talk) 14:28, 7 February 2018 (UTC)
@JJ Georges: Yes, thanks. I replied to the ticket.   — Jeff G. ツ please ping or talk to me 14:35, 7 February 2018 (UTC)
@Jeff G.: ok, thanks. Does that mean everything is ok for the validation ? (sorry I'm asking, but I'm not quite sure I understand all the steps) JJ Georges (talk) 16:10, 7 February 2018 (UTC)
@JJ Georges: Not until tomorrow UTC at the earliest.   — Jeff G. ツ please ping or talk to me 18:46, 7 February 2018 (UTC)
@Jeff G.: Hello, sorry to bother you again. I notice that the images have not yet been validated, while others that I posted two days ago have already been. I'd just like to know if there is anything wrong and if I can do anything to fix it. Thanks, JJ Georges (talk) 08:20, 12 February 2018 (UTC)
@JJ Georges: I am waiting for an email reply.   — Jeff G. ツ please ping or talk to me 00:48, 13 February 2018 (UTC)
@Jeff G.: an email reply from whom, and about what ? (sorry, I'm a bit at loss with the details of the procedure) JJ Georges (talk) 09:08, 13 February 2018 (UTC)
@JJ Georges: from the copyright holder, about permission. I'm sorry for being obtuse, but the WMF Privacy Policy won't let me write more.   — Jeff G. ツ please ping or talk to me 14:21, 13 February 2018 (UTC)
@Jeff G.: oh dear, I'm afraid this won't work out. I never got more than very short answers from the copyright holder, who merely sent back to commons the authorization form that I had prepared for him. He did exactly that for the images we validated in June 2017, like this one. If you ask for any extra effort from him I'm not sure he'll bother.
Is it the image depicting him that poses a problem ? It's his "official" picture so I guess Studio Harcourt just made it at his request and he bought the rights to the image. The other pictures are just stills from films that he produced, like the previous ones.
If that is the problem, I'm not sure he'll ever bother to scan the contract that proves he owns the rights to his own photo. So you might as well not validate the photo depicting him and just validate the film stills... :( JJ Georges (talk) 15:25, 13 February 2018 (UTC)
@JJ Georges: Would you please document that info in the current ticket (including old ticket numbers and email addresses), by adding the following to the subject bar of the email: [Ticket#: 2017062410003963]?   — Jeff G. ツ please ping or talk to me 15:45, 13 February 2018 (UTC)
@Jeff G.: excuse me, but I'm afraid I don't understand. I don't have access to the OTRS tickets. What should I exactly do and where ? Do you want me to send an email confirming that the copyright holder is the same person who validated the previous images ? Or do you want me to write it here ? JJ Georges (talk) 16:06, 13 February 2018 (UTC)
@Jeff G.: I've sent an email. I hope this helps. JJ Georges (talk) 18:23, 13 February 2018 (UTC)



Lien du ticket :

Agent OTRS : Ankry

Bonjour, après la suppression de mes photos sur wikicommons puis l'envoi d'un mail à, il semble y avoir toujours un problème avec mes photos qui sont susceptibles de disparaître d'ici 30 jours.

Le mail que j'ai envoyé le 25/ 08/ 2018 à 11h12 est le suivant : "Bonjour, suite à la suppression des images que j’ai pris soin d’importer sur Wikicommons, je me permets de vous retourner, ci-dessous, le modèle de déclaration de consentement rempli : « Je confirme par la présente être l'auteur et le titulaire unique et exclusif des œuvres qui sont en pièce jointe. Je donne mon autorisation pour publier cette œuvre sous la licence : CC BY-SA 4.0. Je comprends qu'en faisant cela, je permets à quiconque d'utiliser mon œuvre dans un but commercial, et de la modifier dans la mesure des exigences imposées par la licence. Je suis conscient de toujours jouir des droits extra-patrimoniaux sur mon œuvre, et garder le droit d'être cité pour celle-ci selon les termes de la licence retenue. Les modifications que d'autres pourront faire ne me seront pas attribuées. Je suis conscient qu'une licence libre concerne seulement les droits patrimoniaux de l'auteur, et je garde la capacité d'agir envers quiconque n'emploierait pas ce travail d'une manière autorisée, ou dans la violation des droits de la personne, des restrictions de marque déposée, etc. Je comprends que je ne peux pas retirer cette licence, et que l'image est susceptible d'être conservée de manière permanente par n'importe quel projet de la fondation Wikimedia. »

Comment le problème peut-il- être résolu et comment éviter la suppression des photos que j'ai importées ?

Merci beaucoup — Preceding unsigned comment added by Xavier1296 (talk • contribs) 13:26, 7 February 2018‎ (UTC)

Bonsoir user:Xavier1296, une réponse vous a été envoyée il y a plusieurs jours, à l'adresse qui nous a envoyé le message. --Framawiki (please notify) (talk) 23:11, 7 February 2018 (UTC)

Pictures at Category:Pictures from Oberwolfach Photo Collection (Bergman)Edit

Pictures at Category:Pictures from Oberwolfach Photo Collection (Bergman) are in high resolution, but I'm uncertain about whether that's what either the MFO or the copyright holder wanted. Moreover, some of them look enlarged and noisy and pixelated, like File:Blum lenore.jpg. The MFO gave me small image of File:Maryam Mirzakhani in Seoul 2014.jpg since the source doesn't say "Copyright:MFO". I believe that the MFO would give us smaller-rez versions of the pictures taken by Bergman; they aren't marked "Copyright:MFO" as well. However, I'm uncertain. Can the tickets be verified to know what desired resolution the author and/or the MFO want us to use? If not, shall the MFO or the author be contacted? George Ho (talk) 00:47, 11 February 2018 (UTC)

IPA chartsEdit

Regarding File:IPA2005 3000px.png: Are all IPA charts free, or just those from 2005 onwards? Does the permission in Ticket:2012071010000641 mention the version(s) of the IPA chart one is allowed to use? There are IPA charts from 1932, 1951 and 1979 uploaded locally on English Wikipedia, and I wonder if they could be safely copied to Commons without us making judgments on whether they meet the threshold of originality. Nardog (talk) 17:14, 11 February 2018 (UTC)

@Nardog: Only back through 2005 per what has become, you'd have to inquire there to go back farther.   — Jeff G. ツ please ping or talk to me 23:16, 11 February 2018 (UTC)
Thanks, I'll see what I can do. Nardog (talk) 02:56, 13 February 2018 (UTC)

I sent in an email 14 days ago or longer and still haven't got a reply OTRS Ticket number is [Ticket#2018013110011279]Edit

Dear OTRS Volunteers, Kruttika Ravindra had sent an email with subject "Permission to use the File:Actress_Kruttika_Ravindra_in_September_2017.jpg" 14 days ago and still hasn't got reply. OTRS Ticket number she received is Ticket#2018013110011279

Please review the email and let us know if it can be processed and the file deleted be restored back.

Thank You Sampigesrini (talk) 18:53, 14 February 2018 (UTC)

@Sampigesrini: Process in progress. — D Y O L F 77[Talk] 20:26, 14 February 2018 (UTC)

Question on a ticketEdit

Hello, I sent an email a few days ago, and usually I just wait until it gets processed, but I was wondering someone could confirm it sooner rather than later due to an edit war and another user will likely not believe me? The file is File:Harvard shield wreath.svg. In the OTRS ticket, I have forwarded an email from the Trademark Program at Harvard University that lists the correct colors. The others user will likely be reverting soon due to not believing others. Any help would be appreciated! Please ping me. Thanks, Corky 16:07, 15 February 2018 (UTC)

File:Belarus-Hills near Lokti Village-2.jpgEdit

I am looking to get permission for this image

It says it is approved by the owner. How am I able to see a copy of proof of use?

Thank you. — Preceding unsigned comment added by Knisefa11 (talk • contribs) 16:33, 15 February 2018 (UTC)