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Reengineering Drives Many Changes Because so many issues are interconnected in reengineering, evaluators need to scope their assessments broadly and take a holistic view of the effort. For example, an agency that is in the midst of designing a new process should have previously laid a solid foundation for change by clarifying its mission, identifying customer and stakeholder needs, assessing performance problems, setting new performance goals, and determining that reengineering is an appropriate approach to take. Even implementation issues need to be considered in the early stages of the project, so that executives can begin preparing the agency for changes in goals, values, and responsibilities. |
| Date | |
| Source | Business Process Reengineering Assessment Guide |
| Author | United States General Accounting Office |
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| current | 15:19, 28 November 2008 | | 919 × 606 (43 KB) | Mdd (talk | contribs) | == Summary == {{Information |Description=Reengineering Drives Many Changes Because so many issues are interconnected in reengineering, evaluators need to scope their assessments broadly and take a holistic view of the effort. For example, an agency that |
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