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This page is where users can communicate with Commons OTRS volunteers, or OTRS volunteers with one another. You can request permissions verification here, or anything else that needs an agent's assistance. This page is multilingual — when discussing tickets in languages other than English, please make a note of this and consider asking your question in the same language.

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Please restore the file AbdulKarim Abdullah Al-Arashi.jpgEdit

The declaration of consent for the file AbdulKarim Abdullah Al-Arashi.jpg was sent on the 02/04/18 and resent again on 10th. Thank you for understanding.--Aceat (talk) 21:58, 10 April 2018 (UTC)

@Aceat: The backlog is 2 months long approx. Please be patient.
  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 18:18, 19 April 2018 (UTC)


Please, retrieve this picture, here is its's permission to be published.


--Владимир Нимчевић (talk) 19:26, 17 January 2018 (UTC)

@Владимир Нимчевић: The offered permission appears to be 46 pages of typed, printed, and scanned information on 100+ files. Please send hyperlinks, a file with them, or a link to them.   — Jeff G. ツ please ping or talk to me 19:45, 17 January 2018 (UTC)

droits auteurs contesté par JCB pour image : Claude de Romefort, autoportrait 1942 jpg et l'image supprimée sans vérification préalable.Edit

L'image file:claude de Romefort autoportrait 1942 jpg a été supprimée par JCB depuis le 16 février sous prétexte qu'elle n'était pas sous licence. Un mail et même plusieurs ont été envoyés par les ayants droits pour deux images, celle mentionnée ci dessus et une autre intitulée claude de Romefort, jugement dernier novembre 1976 détail. Cette dernière ne pose pas de problème, l'autre par contre, celle supprimée, a fait l'objet de demandes complémentaires qui ont été produites par mail,en même temps que la seconde mais la mention n'a pas été mise à jour. Voila une semaine que j'ai renvoyé un mail resté sans réponse et que je n'ai aucune réponse pour savoir si ces mails envoyés pour autorisations par les ayants droits ont bien été reçus et conservés. Que faire pour rétablir cette image ? que faire pour que JCB ait accès à ces mails et rétablisse cette image? je vous remercie--Tpgrieg (talk) 09:57, 24 February 2018 (UTC)

Bonjour, j'écris partout, je suis perdue! Je viens de trouver cette otrs notice board pour renouveler ma demande. Le 16 février dernier, JCB a supprimé cette image (cf sujet) sous prétexte que cela faisait 30jours qu'il fallait confirmer l’autorisation de licence. Cela avait été fait mais la mise à jour n'a pas suivie. Il y a eu un premier envoi de mails des ayants droits, puis à nouveau des nouveaux mails en complément ainsi que le rajout d'une nouvelle image nommée Claude de Romefort jugement dernier 1976 détail jpg. Celle ci n'a pas eu de problème tandis que la première a conservé sa mention otrs sans mise à jour. Pourquoi ? comment faire pour la rétablir? je passe mon temps à expliquer dans différents lieu du labyrinthe de wikimédia et wikipédia, pas de réponses, pourquoi? , merci de votre aide , je suis désespérée.--Tpgrieg (talk) 10:31, 24 February 2018 (UTC)

@Tpgrieg: Il ne faut pas se désespérer pour si peu! Avec l'e-mail il devrait y avoir un numéro de ticket. Si vous l'avez, on pourra contrôler. Normalement il faut plusieurs mois pour vérifier une authorisation et, une fois fait, le fichier est remis où il était. --Ruthven (msg) 12:09, 26 February 2018 (UTC)

Файл:Косенко Віталій Анатолійович.jpgEdit

Помогите пожалуйста с этим файломКосенко_Віталій_Анатолійович.jpg, мне разрешили им пользоваться, но я так понимаю письмо от автора так и не пришло, а прошло уже пару лет, как мне сохранить его? Отсюда видео общедоступное. DENAMAX (talk) 00:29, 2 March 2018 (UTC)

File:Brian Watson, candidate for Colorado State Treasurer 2018.jpgEdit

Got a weird situation on File:Brian Watson, candidate for Colorado State Treasurer 2018.jpg, where the uploader has linked to a PDF version of the email they sent to OTRS nearly a year ago. Could someone please see if that email actually exists in OTRS, and if so, add the ticket number? Thanks, IagoQnsi (talk) 02:42, 6 March 2018 (UTC)

Can't see the PDF, but I did find ticket:2017050510000021 which does not contain evidence of permission. The last email sent was by us in June 2017, with no response. --AntiCompositeNumber (talk) 16:56, 10 March 2018 (UTC)

A question on partial uploadsEdit

Quick question on the OTRS process. I've reached out to a copyright holder about submitting an image they have onto Commons, and they're somewhat reluctant about handing over the whole image. They are, however, fine with uploading a portion of the work. The image itself is a group photo, and I'm after a cropped part of it to use as a portrait for a historic figure on Wikipedia- this is the bit they're willing to crop and donate.

Is this acceptable to you guys, or does he have no choice but to upload the whole image? What's the process/consensus here? I'm new to all this and I'm not sure where else to ask. - ක - (talk) 04:52, 16 March 2018 (UTC)

@Jesuschristonacamel: That is fine, as long as the EXIF metadata survives the cropping. If it doesn't, they can email us the whole file with EXIF metadata, and we can apply that to the crop.   — Jeff G. ツ please ping or talk to me 05:25, 16 March 2018 (UTC)
@Jeff G.: Cheers! I'll get him to submit an OTRS ticket soon.- ක - (talk) 05:46, 16 March 2018 (UTC)
@Jeff G.: Quick follow-up: do I get him to mail you guys the image through OTRS, or will him uploading the image on Commons be ok? The entire image is on his personal website with a watermark. Additionally, how do you verify the uploader is who they say he is unless they submit an OTRS ticket? - ක - (talk) 16:12, 21 March 2018 (UTC) — Preceding unsigned comment added by Jesuschristonacamel (talk • contribs)
@Jesuschristonacamel: It depends on what you and he sends, and public verification is rare.   — Jeff G. ツ please ping or talk to me 22:08, 21 March 2018 (UTC)

Letter from Dr./Prof. Luke RobertsEdit

Dr./Prof. Luke Roberts of the University of California at Santa Barbara told me that he had sent an electronic letter confirming that the images of his website can be uploaded to Wikimedia Commons, I am just posting this here to confirm the ticket 🎟 so I can start importing the images from his personal website at the University of California at Santa Barbara. I will create the maintenance ⛑🏻 category Category:Media contributed by Dr. Luke Roberts (UCSB) in the meantime and request that an OTRS agent will add the appropriate OTRS ticket 🎟 to this category. --Donald Trung 『徵國單』 (Talk 💬) (WikiProject Numismatics 💴) (Articles 📚) 18:05, 21 March 2018 (UTC)

For informational purposes the OTRS ticket 🎟 number Dr./Prof. Luke Roberts received is "[Ticket#: 2018032110011865].". --Donald Trung 『徵國單』 (Talk 💬) (WikiProject Numismatics 💴) (Articles 📚) 17:12, 22 March 2018 (UTC)


Hi, I would like to have opinions whether the files are derivative worlks or not. Also pinging @Yoanmb: for input. Ticket in French. Thanks, Yann (talk) 14:29, 28 March 2018 (UTC)

@Yann: They are DW for sure, otherwise, if there were an official work for hire, the State would hold the copyright. We've to check if such coat of arms are free of rights in their home country. But asking to the customer for a clarification –explaining him the issue– would be a good idea. --Ruthven (msg) 20:18, 28 March 2018 (UTC)

ticket:2018010610004315, ticket:2018031310010336 and File:Baker's Apprentice (self portrait).jpgEdit

Please check ticket:2018010610004315 (failed attempt) vs ticket:2018031310010336 (newest permission) and restore File:Baker's Apprentice (self portrait).jpg. Thank you! -- Fidelecourt (talk) 01:58, 30 March 2018 (UTC)

@JuTa: Fidelecourt (talk) 23:26, 30 March 2018 (UTC)

City of Orlando on Flickr (#2017120410010589)Edit

Hi all, can someone please take a look at User talk:Flominator/Flinfo#Whitelist addition? Thanks in advance, --Flominator (talk) 09:31, 31 March 2018 (UTC)

@Flominator: In progress.   — Jeff G. ツ please ping or talk to me 20:01, 31 March 2018 (UTC)
  On hold pending a reply from the City.   — Jeff G. ツ please ping or talk to me 01:50, 4 April 2018 (UTC)

Ticket:2009051410028286 - Request for existing approval checkingEdit

Could someone here be so nice to look at existing written permission under ticket:2009051410028286?. It was registered by OTRS member Polimerek at 21:02, 14 May 2009 and is visible at this plwiki page. Its in Polish: "Jest zgoda na użycie tekstów ze strony"; in English it mean "There is approval for using texts from page". My questions are:

  • Is this permission (2009) still valid, and in what kind of ranges?
  • Is this permission binding on that 1 mentioned article in plwiki and concerns texts imported from only, or
  • Is this permission valid also for other materials (pictures, video clips or so) from mentioned website and/or by disposal of the same, mentioned in permission copyright holder?

At the moment there is a problem with 3 files only, but I expect many more soon, so I must know if existing permission is enough, or should I inform the copyright holder about need of separate permission/s at every upload? Thanks in advice, --Jasc PL (talk) 15:42, 2 April 2018 (UTC)

@Jasc PL: Sorry, the permission is only for text.   — Jeff G. ツ please ping or talk to me 16:02, 2 April 2018 (UTC)
Many thanks @Jeff G.: for your so fast answer, you are great :). If I good understand, we have an unlimited approval for all texts from their website? So, what content should have their next approval - for unlimited multimedia? :) --Jasc PL (talk) 20:57, 2 April 2018 (UTC)
@Polimerek: Can you please ask for such permission in Polish?   — Jeff G. ツ please ping or talk to me 21:18, 2 April 2018 (UTC)
Fortunately, Ankry is (was) here Jeff. --Jasc PL (talk) 21:58, 2 April 2018 (UTC)
@Jasc PL: First, the permission is under GFDL license, so it is valid for text that is published in Wikimedia till May 2009. CC-BY-SA 3.0 is required for anything upoaded later and that cannot be relicensed.
Second, the rationale for copyright they provided is doubtful. It is not clear whether they have copyright to photos.
Third, asking for permission is not the role of an OTRS agent. Anybody who uploads a photo should ensure that they already have a permission for this. Actually, I am not even sure who the copyright holder is and I have no time to make deep investigation here. The photos may be used on their site even if they are not the real copyright holder under some kind of permission that does not allow anybody to publish them in Wikimedia. And before somebody asks for their permission they should ensure that they are the actual copyright holder. — Preceding unsigned comment added by Ankry (talk • contribs) 05:04, 3 April 2018 (UTC)
(1). Their approval from 2009 - now this matter is fully clear and closed, as we have 2018 now.
(2). All speculations about what they have or not are unjustified now - until we see their present permission.
(3). In some various places, also at the recent discuss with you Ankry I clearly stated, that I'll be concerned with this matter to the end and will provide them any needful assistance. I don't expect that somebody will make anything instead of me, I only ask if:
  • They must provide separate permission for some single or every set of uploaded files? or
  • There are any possibility to make an "open" permission for 3 mentioned images and any next from this copyright holder?
That's all I must know and I do the rest, guiding them what should be done. --Jasc PL (talk) 14:57, 3 April 2018 (UTC)
Great thanks for lack of answer one simple question I asked a week ago. I understand, that nobody - especially among Polish OTRS staff, is interested in receiving a quality photos released especially for us without -NC? --Jasc PL (talk) 15:33, 10 April 2018 (UTC)


Guten Tag. Die Rechteinhaberin hat am 28. Februar 2018, 10 Uhr 37, eine unterzeichnete Freigabeerklärung an die gemailt. Nun wurde das Bild auf Commons gelöscht, vermutlich ohne dass die Freigabeerklärung bearbeitet worden wäre. Könnt ihr dies bitte jetzt noch nachholen? Vielen Dank --Hadi (talk) 09:00, 3 April 2018 (UTC)

Vielen Dank für das Nachhaken, Hadi. Es liegt in der Tat eine Freigabeerklärung vor (ticket:2018022810005316), die aber so leider noch nicht ausreichend ist. Ich habe das Ticket jetzt übernommen und hoffe, dass sich alles bald klären lässt. --AFBorchert (talk) 21:35, 11 April 2018 (UTC)
  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 08:38, 19 April 2018 (UTC)

ticket #2017072510011594 Request for archived correspondenceEdit

Could you please provide me with the archived correspondence for ticket #2017072510011594 Ticket link: File:Life around jungle.jpg File URL: — Preceding unsigned comment added by CopyEditor14063 (talk • contribs) 10:18, 6 April 2018 (UTC)

@CopyEditor14063: Sorry, we could not due to our privacy policy. However, you may converse with the uploader User:Pallabkabir.   — Jeff G. ツ please ping or talk to me 06:49, 7 April 2018 (UTC)

Фото Ірини Кондратенко та Михайла Литвиненка.Edit

Добрий день! Кілька діб назад (орієнтовно 29 чи 30 березня) вислала дозвіл на файл Ірина Кондратенко на українских агентів ОТРС. Через кілька діб (точно не скажу, орієнтовно десь 2 квітня) вислав дозвіл на решту фото Михайло Литвиненко або хтось із його родичів, оскільки він дуже старенький (92 роки буде через пару днів) і навіть не має комп'ютера, не те що пошти. Фото Ірини - File:19. Ювілейне видання творів М. Литвиненка (2017 р.).jpg, решта фото належить Михайлу Семеновичу. Email Ірини починається на i-kondratenko на Велике прохання глянути на дозволи і відновити фото. Повний список фото тут - Commons:Deletion requests/Files uploaded by Ірина Кондратенко. Дякую! --Nickispeaki (talk) 19:40, 6 April 2018 (UTC)

ПС. Висилали дозволи на українську адресу.--Nickispeaki (talk) 19:44, 6 April 2018 (UTC)

Use of imageEdit


I am trying to reuse an image under the commons creative license. I have read the guidance on the site and I am not requesting permission to use this image. However, I am trying to clarify some details. Under the wikimedia commons the image is free to use and reproduce as long as the image is attributed to the original source. However, the original source has requested a fee to reuse the image. This seems to be at odds with the wikimedia commons advice and the information for licensing listed on the page. Could you please review the accuracy of this or explain further? The file in question;

Thank you —Preceding unsigned comment was added by (talk) 16:30, 9 April 2018 (UTC)

Requesting a fee is not acceptable for us, nor compatible to the Creative Commons licenses we use. But here this file is released under CC BY 3.0, which allows to reuse, distribute, and modify it given that the original source/author is cited; which would be here: " staff (2014). "Medical gallery of Blausen Medical 2014". WikiJournal of Medicine 1 (2). DOI:10.15347/wjm/2014.010. ISSN 2002-4436." --Ruthven (msg) 15:41, 16 April 2018 (UTC)


The sculptor sent an email on February 18 regarding File:Patnixonpark.jpg, seen at Ticket:2018021810007477; the Commons copy of the photo was deleted a couple years ago. --George Ho (talk) 03:53, 10 April 2018 (UTC)

@George Ho: This is being handled off-wiki.   — Jeff G. ツ please ping or talk to me 11:54, 10 April 2018 (UTC)


Would you mind expediting the check for these images, as I suspect that they are copyright violations and that the uploader is simply abusing the {{OTRS pending}} tag to delay deletion? People who have obtained permission to publish photos under a Creative Commons Attribution-Share Alike from the copyright holder would typically know the identity of the author whom they're legally obliged to credit and would typically not have to download the photos from Google Images. Thanks, LX (talk, contribs) 12:07, 14 April 2018 (UTC)

Wouldn't this better fit at the administrators' noticeboard? And did you explain to them when to use the OTRS pending template? Maybe they are not aware that the template doesn't automatically invite the copyright holder to release the image, but a stern warning and an explanation of how both Wikimedia Commons and the OTRS works would be in place. --Donald Trung 『徵國單』 (Talk 💬) (WikiProject Numismatics 💴) (Articles 📚) 12:16, 14 April 2018 (UTC)
It seems everywhere I post on Commons these days, somebody wants me to use another venue... This is the appropriate place to ask OTRS volunteers to check if there is any merit to the uploader's claims that "An email containing details of the permission for this file has been sent in accordance with Commons:OTRS." Administrators who don't have access to OTRS cannot check that. I also don't see why anyone would think that saying that a permission from the copyright holder has already been sent would automatically figure out who the copyright holder is and ask them to do stuff which should have already been done before uploading. LX (talk, contribs) 12:38, 14 April 2018 (UTC)
Those are valid points as I had assumed that the uploader may have simply used it as a tactic to avoid deletion, I will ping the uploader now: @Osmaromneto: so they can respond and explain their position. Indeed the AN is probably better for more obvious copyright violators and it's entirely possible that Osmaromneto is a good faith user. --Donald Trung 『徵國單』 (Talk 💬) (WikiProject Numismatics 💴) (Articles 📚) 13:51, 14 April 2018 (UTC)|
So we have 4 files uploaded by Osmaromneto on 9 April from 19:12 to 19:24 UTC, all with photography of Kpop (Korean popular music) group "Stellar" from their minialbum covers via Google Images, small with no usable EXIF data, in Category:Stellar. I have tagged 2 of them as dups of File:Stellar kpop group 2017.jpg. Of course, there were no matching OTRS tickets found. I have tagged all as copyvios and fraudulent.   — Jeff G. ツ please ping or talk to me 13:54, 14 April 2018 (UTC)


I'm working with Memorial Sloan Kettering and Juliana Thomas (the photographer of the image in question) to upload this photo to Commons for use on W:José Baselga. However, I noticed that another copy of this image was previously uploaded incorrectly, without proper permissions here. I believe the original uploader was an MSK employee and unfamiliar with the proper protocols, but is no longer responsible for anything Wikimedia-related. Would it be best to update that file with the proper permissions, or re-upload this photo and tag it with this ticket number for review?--FacultiesIntact (talk) 18:32, 16 April 2018 (UTC)

@CandiceTHOPP: Who took this photo, you or Juliana Thomas? @FacultiesIntact: Thanks for asking. Can we get the original 4,256 × 2,832 pixels version?   — Jeff G. ツ please ping or talk to me 22:43, 16 April 2018 (UTC)
@Jeff G.: I can look into getting the original version, but all I have at the moment is a slightly improved 1280 x 852. I believe it was submitted under the ticket number above. Thanks for the help! I'll let you know when I hear back about the original.--FacultiesIntact (talk) 16:25, 18 April 2018 (UTC)
I don't have the original photo, and I'm not sure when I'll be able to track it down, as it's a bit difficult to coordinate all the parties involved. What would be the best way to proceed for the time being?--FacultiesIntact (talk) 19:46, 18 April 2018 (UTC)

Do I have to worry?Edit

Some items I uploaded like File:Tự Đức Thông Bảo (嗣德通寶) - Art-Hanoi 06.jpg are in the category Category:Media contributed by Art Hanoi, but it's been a while and several individual media files 📁 still don't have this OTRS ticket mentioned on them, does this mean that they'll first get deleted after 30 (thirty) days and will then be restored? Or will they simply get the ticket later as there's a huge backlog? I am asking this as I am writing about Vietnamese cash coins on Wikipedia and don't want the CommonsDelinker to remove several images with a valid ticket attached to them. --Donald Trung 『徵國單』 (No Fake News 💬) (WikiProject Numismatics 💴) (Articles 📚) 01:30, 18 April 2018 (UTC)

If you don't indicate to the OTRS agents that you've uploaded new files, it is difficult that the permission template appears by itself. We've not implemented the second sight in the toolsuite (but we're working on it). Ruthven (msg) 06:34, 19 April 2018 (UTC)
Thank you, at least now I know what to do when I'll import the University of California at Santa Barbara images from Drm luke Roberts later, thank you very much for all your hard work. To my understanding first upload, and then tell the agent that you've uploaded the files, I will do that with all the scans from Dr. Luke Roberts the moment that that OTRS ticket 🎟 has been processed, have a nice day.  
@Donald Trung: Also notice that the whole category has a OTRS permission confimed, so maybe it's not necessary to add single permissions to the files, as long as the exact source URL is specified. Cheers --Ruthven (msg) 08:37, 19 April 2018 (UTC)
  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 06:34, 19 April 2018 (UTC)


Bonsoir, l'on m'a demandé de patienter en attendant une réponse, les tickets ont été envoyé, on m'a demandé un moi, cela fait plus d'un moi, peut-on me renseigner ? :) merci bien Samuelelbaz (talk) 19:04, 18 April 2018 (UTC)samuel Elbaz

{{subst:Image permission|File:J-P.LHESSE.jpg}} Patrick Rogel (talk) 22:29, 15 March 2018 (UTC)

Bonsoir, suite à un avertissement me demandant de confirmer mes droits sur cette photo, j'ai recontacter le modèle de la photo Jean-Pascal Hesse et le photographe Frédéric Goudon pour leur donner leur autorisation de laisser les droits sur la photos et donc de pouvoir l'utiliser sur Wikipédia. Ils ont reçu un ticket chacun, je trouve que déplacer de supprimer alors que je me plie à la procédure, que j'ai une semaine pour justifier et que sur moi supprimer si vite cette photo alors que sur l'information que pour répondre au ticket cela est beaucoup plus long! Comment faire restaure l'image? Merci bien. - Précédente commentaire non signé ajouté par Samuelelbaz ( discussion • contributions ) 20:20,

@ Samuelelbaz : Bonjour, Avez-vous le numéro du ticket? Veuillez noter qu'une "autorisation pour Wikipedia" n'est pas suffisante. Il faut une autorisation pour une licence libre. Ce n'est pas nécessaire de réimporter le fichier. Il sera restauré quand l'autorisation est validée. Cordialement, Yann ( parler ) 04:16, 17 mars 2018 (UTC) Version anglaise courte: Avez-vous le numéro de ticket? Une autorisation "pour Wikipedia" n'est pas suffisante. Nous avons besoin d'une permission pour une licence gratuite. Et il n'est pas nécessaire de réimporter le fichier, il sera supprimé une fois l'autorisation validée. Bonjour, merci de votre réponse: @ Yann :, L'un des deux billet est: Ticket: 2018031610009057 le deuxième, je suis en attente mais celui-ci fut envoyé.

Tout deux sur la copie suivante: Commons: Email_templates / Consentement , l'affirmant céder ses droits en tant que modèle, l'autre en tant que photographe.

Je vous remercie de l'aide et espérons voir la situation se régler au plus vite. merci bien. Samuel ELBAZ. - Précédente commentaire non signé ajouté par Samuelelbaz ( discussion • contributions ) 13h13, 17 mars 2018 (UTC)

Symbole opposé vote.svg S'opposerCet utilisateur ne sait pas ou a choisi de ne pas partager tout l'historique de cette image. Le DR original était

Commons: Demandes de suppression / Fichier: JEAN-PASCAL HESSE.jpg (téléchargement de l'image par l' utilisateur: Jean-Pascal Hesse ) et ce fichier a été supprimé car l'image était apparue précédemment sur Facebook. Le même téléchargeur a ensuite téléchargé la même image que

Fichier: JEANPASCALHESSE.jpg Il a été supprimé en tant que recréation de contenu précédemment supprimé. Ensuite, Utilisateur: Samuelbaz a téléchargé la même image que

Fichier: JP.LHESSE.jpg et elle aussi a été supprimée en tant que récréation.

Si, au lieu de recharger le fichier sous les deuxième et troisième noms, les deux utilisateurs avaient fait une demande ici après la première suppression le 14 février, l' e-mail OTRS serait aujourd'hui à la tête de la file d'attente. Je ne vois aucune raison de récompenser la violation de nos règles en permettant à ce fichier de sauter la file d'attente à OTRS. Nous devrions le laisser attendre que la licence atteigne la tête de la file d'attente OTRS dans un mois ou deux. . Jim . . . (Jameslwoodward) ( parle avec moi )

Jim , je pense que ces gens ont agi de bonne foi, mais ils sont assez confus au sujet du droit d'auteur et des exigences des Communes. De toute façon, nous n'avons pas (encore) la permission du photographe. Il semble qu'ils pensent d'abord que la permission doit être donnée par le sujet. La file d'attente OTRS en langue française était assez courte, mais elle a encore grossi. Nous pouvons fermer ceci jusqu'à ce qu'une permission arrive. Cordialement, Yann ( parler ) 06:06, 18 mars 2018 (UTC)

Jim , Yann . En effet, il ya eu plusieurs maladies de mon côté, la première image a été postée à ma demande par le modèle de la photo Jean-Pascal Hesse, celui-ci a été supprimé car il ne savait rien à wiki. La deuxième fois, il y a une erreur, elle a été tracée, ainsi que la troisième que j'ai eu l'effet remis au nom de * File: JP.LHESSE.jpg vu que le deuxième avait pas été bien chargé et espérant gagner du temps. Jim, je vous invite à bien regarder l'heure et le jour où la deuxième et la troisième sur l'été ont vu que vous aimez la précision, par ailleurs, j'ai demandé téléchargement Ainsi, après la publication pour la troisième fois pour cette photo, j'ai reçu un avertissement me définissant une semaine pour que la personne ayant les droits de la photos envoient un message à: Chose faite, et dans Jean-Pascal Hesse, et le photographe, Frédéric Goudon, ont souhaité un message affirmatif et acceptent les conditions de Wikipédia. Jean-Pascal Hesse Billet: 2018031610009057 Frédéric Goudon [Ticket # 2018031610011035]

Je ne savais pas vous répondre aux coups, je fais le sur ma page personnel

Merci Bien de vos conseils, je ferrai en sorte de faire mieux par la suite.

Samuelelbaz ( parler ) 18:38, 18 mars 2018 (UTC) Samuel ELBAZ
  •   Oppose If a free license has been sent to OTRS, then the file will be restored automatically when and if the email is received, processed, and approved. Note that OTRS, like Commons, is entirely staffed by volunteers, and, also like Commons, is shorthanded, so it may be close to 56 days before the email is processed and the file is restored.
If the message was sent to the English language version of OTRS and the email has been properly received there the sender will receive an automatic reply with the ticket number. If the sender has not had a reply, please check that it was sent correctly and try again. Other language versions may or may not provide the automatic reply.  — Jeff G. ツ please ping or talk to me 22:30, 18 April 2018 (UTC)

File:Lyombe Eko and Roy Bennett 2011.jpgEdit

I see that the image File:Lyombe Eko and Roy Bennett 2011.jpg was deleted. However, the copyright holder told me that the email statement was sent on or around February 10–12, 2018. I don't know the ticket number, but I'm certain that the email is in the queue. --George Ho (talk) 03:56, 19 April 2018 (UTC)

@George Ho: Sorry, I couldn't find "Lyombe" in a full text search of our database. Please have the copyright holder provide the ticket number or other unique text to serarch for, or copy you on the next message.   — Jeff G. ツ please ping or talk to me 04:12, 19 April 2018 (UTC)
Here you go: ticket:2018021210011731. --George Ho (talk) 16:40, 19 April 2018 (UTC)
  Done --Ruthven (msg) 18:14, 19 April 2018 (UTC)
  This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 18:14, 19 April 2018 (UTC)